Privacy Policy

Welcome to BetaBox ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Google Play Closed Testing service.

BetaBox provides a service that helps individual Android developers meet Google Play's closed testing requirements by providing access to real Android devices with unique Google Play accounts for the mandatory 14-day testing period.

By using BetaBox, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our services.

We collect several types of information to provide and improve our Google Play closed testing service:

Personal Information: • Name and email address • Google Play developer account email (for testing setup) • Phone number (optional, for support contact) • Billing information and payment details

App Information: • Application package name (e.g., com.example.app) • App name for dashboard display • Google Play Console testing track URL

Testing Progress Information: • Testing status (active days, tester count) • Progress tracking data for 14-day compliance • Device assignment records

Usage Information: • Log data (IP address, browser type, pages visited) • Dashboard usage analytics • Cookies and similar tracking technologies

We use the collected information for various purposes:

To Provide Our Closed Testing Service: • Create and manage your account • Assign your app to our real Android devices • Track 14-day testing progress and compliance • Process payments and provide receipts

To Monitor Testing Compliance: • Verify 12+ devices are actively testing daily • Track consecutive testing days • Generate compliance reports for your records • Ensure Google Play requirements are met

To Communicate With You: • Send testing progress notifications • Alert you when 14-day period is complete • Respond to support inquiries • Notify you about service updates

For Service Improvement: • Optimize device management systems • Improve testing reliability • Fix technical issues

We may share your information in the following circumstances:

With Service Providers: We work with third-party companies including payment processors (for secure transactions), cloud hosting providers (for our dashboard), and device management systems (for our testing fleet).

Device Testing Process: Our devices download your app directly from your Google Play closed testing track. Your app data remains on Google's infrastructure - we only facilitate the testing process through legitimate Google Play accounts.

No Third-Party Data Selling: We never sell your personal information to third parties. Your data is used solely for providing our closed testing service.

For Legal Purposes: We may disclose your information if required by law, in response to legal process, or to protect the rights, property, or safety of BetaBox, our users, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We implement industry-standard security measures to protect your information:

Technical Safeguards: • SSL/TLS encryption for data in transit • AES-256 encryption for data at rest • Regular security audits and penetration testing • Secure data centers with physical security controls

Access Controls: • Role-based access control for our team • Multi-factor authentication • Regular access reviews • Employee security training

Incident Response: • 24/7 monitoring for security threats • Incident response procedures • Breach notification within 72 hours

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

You have several rights regarding your personal information:

Access and Portability: • Request a copy of your personal data • Export your data in a machine-readable format

Correction: • Update or correct inaccurate information • Complete incomplete personal data

Deletion: • Request deletion of your personal data • Close your account at any time

Opt-Out: • Unsubscribe from marketing communications • Disable non-essential cookies • Opt-out of analytics tracking

Objection: • Object to processing based on legitimate interests • Object to automated decision-making

To exercise these rights, please contact us at support@betabox.tech. We will respond to your request within 30 days.

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for the platform to function properly. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our platform. You can opt-out of these.

Functional Cookies: Remember your preferences and settings.

Marketing Cookies: Used to deliver relevant advertisements. You can manage these through our Cookie Settings.

You can control cookies through your browser settings or our Cookie Settings page.

BetaBox operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Standard contractual clauses approved by regulatory authorities • Data processing agreements with all service providers • Compliance with applicable data protection laws

If you are located in the European Economic Area (EEA), UK, or other regions with data protection laws, we will comply with applicable requirements for international data transfers.

BetaBox is not intended for children under 16 years of age. We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any material changes by: • Posting the updated policy on our website • Sending you an email notification • Displaying a notice in the platform

Your continued use of BetaBox after any changes indicates your acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@betabox.tech

Telegram: @betabox_tech

WhatsApp: +84 036-909-1908

We aim to respond to all inquiries within 30 days.